Shipping policy

SHIPPING POLICY

Thank you for shopping with BRTL.

We aim to process and ship all orders as quickly as possible.

PROCESSING TIME

Orders are usually processed within 1–5 business days after payment confirmation.

During product launches, holidays, or high-demand periods, processing times may be slightly longer.

SHIPPING TIMES

Estimated delivery times:
- Austria: 2–5 business days
- Europe: 5–10 business days
- International: 7–20 business days

Please note that delivery times are estimates and may vary depending on the destination and shipping carrier.

SHIPPING COSTS

Shipping costs are calculated at checkout based on your location and order size.

TRACKING

Once your order has been shipped, you will receive a confirmation email with tracking information.

CUSTOMS & IMPORT DUTIES

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

LOST OR DELAYED PACKAGES

BRTL is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.

If your package is lost or significantly delayed, please contact us at:
brutalweargmbh@gmail.com

CONTACT

For any shipping-related questions, contact:
brutalweargmbh@gmail.com